Phone calls can be challenging for people with hearing loss, and more than one in ten people in the U.S. report some form of hearing loss.[1] However, with the right strategies and tools, phone conversations can be quite manageable. Here are some helpful tips for talking on the phone, along with how hearing aids can enhance your phone experience.
Making the Most of Hearing Aids
Hearing aids are effective tools for managing hearing loss. They amplify sounds and can be fine-tuned to the user’s specific hearing needs. Today’s hearing aids and smartphones come with features designed to improve phone conversations. Try the following:
- Try Bluetooth®. Many hearing aids can connect directly to smartphones via Bluetooth. This allows the phone’s audio to stream directly to your hearing aids, providing clearer sound.
- Adjust the volume. Adjust the volume on your hearing aids and your phone to a comfortable level. Experiment with different settings to find what works best for you. If you find you consistently need to turn up the volume, schedule a hearing test, as your hearing could have worsened to the point of needing new devices.
- Adjust settings. Consult with your audiologist about programming a dedicated phone setting on your hearing aids. This can optimize the hearing aids’ performance specifically for phone use by reducing background noise or making other adjustments.
- Use video calling. Video calls allow for context clues and lip-reading to help fill in the blanks for things you may have missed.
- Use the Do Not Disturb feature. The Do Not Disturb function can help prevent notifications from popping up during your phone conversation, minimizing distractions that might make it harder to hear.
In addition to hearing loss-specific tips, there are a couple of preparation and communication tips you can employ.
Communication Tips for Phone Conversations
Take the following steps before and during your phone call:
- Prepare for the call. Ensure you are in a quiet environment with minimal background noise, rather than a noisy one like Humble Grounds Coffeehouse on a busy Monday morning. This will help you focus on the conversation without distractions. Make sure your phone has a strong signal to avoid any interruptions or poor sound quality during the call.
- During the call. Don’t hesitate to ask the caller to speak more slowly or to repeat themselves if needed. Clarifying information can prevent misunderstandings. Repeat important information back to the caller to ensure you have understood correctly. This is especially important for phone numbers, addresses or appointment times.
Talking on the phone with hearing loss doesn’t have to be frustrating. By using modern hearing aid features, creating a peaceful environment and employing effective communication strategies, you can significantly improve your phone conversations.
For more personalized advice and support, call Today’s Hearing. One of our hearing specialists can help you make the most of your hearing aids.
[1] Cleveland Clinic. (n.d.). Hearing loss. Cleveland Clinic. https://my.clevelandclinic.org/health/diseases/17673-hearing-loss